Business analysis is not for the faint hearted. At the heart of business analysis lie eliciting, analysing, validating and managing needs, value and requirements, no ...

by Business Analysis (BAPL)   User Stories and User Story Mapping are must have techniques of a business analyst. You can do business analysis without ...

Customer journey is a great technique to improve the Customer Experience (CX). “You’ve got to start with the customer experience and work back toward the ...

by Business Analysis (BAPL)   A good Business Analyst is always focussed on stakeholder management, helping  elicit, specify, analyse and manage their needs to help ...

by Business Analysis (BAPL)   Mckinsey put out a report earlier this year where they opined that Artificial Intelligence (AI), Machine Learning (ML) and robotics ...