This is a free event for IIBA members.  $20 AUD for non-members.  Registration is required via the link in the details below.

BAs plan our stakeholder engagement approach carefully to maintain effective working relationships with our stakeholders. While there are many tools and techniques to perform stakeholder analysis, we need to analyse the mindset of our stakeholders – a deeper level of analysis – to understand how they will react in various situations, and how we may best respond to them.

This means we must be willing to look within ourselves to understand how our behaviour, words and actions may be perceived to adapt as necessary while avoiding causing conflict. This is where mindfulness is needed.

Mindfulness helps you stay calm, objective and present, and be more considered in your approach when dealing with even the most challenging stakeholders. Combined with the ‘Stakeholder Engagement Canvas’, we can examine various aspects of the stakeholder’s mindset in context to the project, as well as identify how we can be more mindful during our engagement with them.

Kathy Berkidge will discuss the importance of mindfulness when engaging stakeholders.