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by Business Analysis (BAPL)   Voltaire, a French writer, essayist and philosopher is well known for the saying that ‘[the] perfect is the enemy of [the] good’, meaning that, if […]

Phase 2: Refine through Ideation Now that we have defined our current state, it’s time to validate and refine it and start thinking about the future state.  This is where

The role of a Business Analyst is broad, but typically it comes down to understanding business needs, value & requirements and assisting business to make informed decisions.  These needs are

Product Owners are supposed to be the informed leader who is able to provide direction to the development team on the expectations of the product.  As more organisations look to

A modern and innovative breed of systems delivery has gained significant momentum over the past one and a half decades, one that emphasises the ability to adapt to changing requirements,

Business analysis is not for the faint hearted. At the heart of business analysis lie eliciting, analysing, validating and managing needs, value and requirements, no matter what approach and method

by Business Analysis (BAPL)   User Stories and User Story Mapping are must have techniques of a business analyst. You can do business analysis without Scrum, but you can’t do

Customer journey is a great technique to improve the Customer Experience (CX). “You’ve got to start with the customer experience and work back toward the technology, not the other way

by Business Analysis (BAPL)   A good Business Analyst is always focussed on stakeholder management, helping  elicit, specify, analyse and manage their needs to help them improve their business. This

by Business Analysis (BAPL)   Mckinsey put out a report earlier this year where they opined that Artificial Intelligence (AI), Machine Learning (ML) and robotics are ushering in an ‘age