Underlying Competencies

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Question 1 of 10

1. Question
What are the mediums to cover when teaching someone something?
- Use hand-on exercises to reinforce new material.
- Use a mix of visual, auditory and hands-on activities.
- Use visual aids to embed memory.
- Use a formal presentation and exercises.
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Question 2 of 10

2. Question
When dealing with most types of difficult people situations, which of the below is the most consistently effective facilitation technique?
- Create and enforce ground rules dealing with difficult behaviour.
- Use a "time out" and remove the disruptive person from the group.
- Shift from facilitator to lecturer to drive the group outcomes
- Ask the difficult person to no longer comment.
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Question 3 of 10

3. Question
Which of the following means conveys the greatest amount of information about a speaker’s attitude and feelings?
- What they are saying
- Tone of voice.
- Body language.
- Emotions.
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Question 4 of 10

4. Question
What are the requirements traceability pathways?
- Downwards, upwards, and relationships between designs
- Backwards, forwards, and the relationships between requirements
- Downwards, upwards, and the relationships between requirements
- Backwards, forwards, and the relationships between risks
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Question 5 of 10

5. Question
Why are ice-breakers a commonly used facilitation technique?
- Introduce participants to each other.
- Avoid future conflict.
- Start building teamwork and positive working relationships.
- Make facilitation sessions go faster.
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Question 6 of 10

6. Question
In the interaction skills underlying competency category, which of the following is NOT listed?
- Leadership and Influencing.
- Teaching.
- Teamwork.
- Problem Solving.
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Question 7 of 10

7. Question
Which of the below are not markers of effective teamwork?
- Effective conflict resolution.
- Shared ownership.
- Personal relationships outside of work.
- Collaborative working environment.
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Question 8 of 10

8. Question
When overhearing something unethical being said by another, what would be the most effective approach?
- Written Communication; you send an email detailing your concerns to the project manager and copy in the person’s boss.
- Written Communication; you send an email to the person detailing your concerns.
- Verbal Communication; you express your concerns to their manager.
- Verbal Communication; you call them and express your concerns to them directly.
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Question 9 of 10

9. Question
If using paraphrasing to confirm your understanding, which of the below must you do this through?
- Use of a different communication medium
- Asking the sender to resend the message but using different terms
- Through active listening
- Repetition of exactly what was said
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Question 10 of 10

10. Question
Which of the following are some of the categories of the underlying competencies described in the BABOK?
- Tools and Technology, Communications Skills, Systems Analysis.
- Business Knowledge, Communications Skills, Retrospective Skills.
- Interaction Skills, Communications Skills, Business Knowledge.
- Communications Skills, Interaction Skills, Analysis Skills.
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Underlying Competencies

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